TOPdesk employees are friendly, professional and strongly believe in working together. Doesn’t sound very unique? Well, there’s one thing that truly makes us stand out: our people! They’re the beating heart of our organisation. While our people have their own expertise, they thrive as a team. They put a lot of effort into helping our customers offer excellent services. TOPdesk people don’t just have their customers’ and customers’ customers backs, but also go the extra mile for their colleagues. That’s why over 800 colleagues in 11 countries manage to remain a team. We’ve grown over the years, but still believe in the values we started out with: giving employees the freedom, responsibility and trust to do great things.
Our personality makes it easy for us to help our customers. How exactly? Read on to discover the five elements of our DNA.
We’re proud of what we do. But that doesn’t mean we brag about it. We take pride in being sincere, humble and modest, and we don’t believe in hierarchies. This makes us relatable and approachable to customers and colleagues alike.
We’re direct, open-minded and straightforward in everything we do. We don’t talk about problems, but rather focus on the solution.
We’re honest with our colleagues and customers, and treat them with respect. Transparency is our middle name. We don't exaggerate, but let facts speak for themselves. We know our strengths, and aren't afraid to show our weaknesses.
We're friendly people who nurture the relationships we build. We focus on our customers’ needs, not our own. We treat our customers like we do our colleagues: as equal conversation partners.
We’re always looking for ways to improve. We enjoy taking the initiative. But don’t worry: everyone makes mistakes. If you don’t get it right the first time, just keep trying.
Can you picture your career at TOPdesk? Do you want to learn and develop your skills? And help our customers offer excellent services? It’s probably going to take more to convince you than just a transparent salary system, travel expenses, cycle to work scheme, monthly office massages, a good pension, health care plan and 26 vacation days. Here goes:
Fun colleagues, ‘borrel’ room, foosball tables, ping-pong table, chair massages, Friday drinks, an annual summer party with all your colleagues. And the boss pays.
You’ll have lots of freedom to make your job yours. We value a healthy work-life balance, meaning we don’t do overtime and understand if you want to work fewer hours for a while.
We always aim for the stars. Continued professional development is crucial and we will support you wherever we can. Whether you book a course or buy a manual, on us, at TOPdesk you’ll never stop learning.
We want you to feel at home. Help yourself to endless teas and coffees, grab some fruit or take a cool drink from the refrigerator.
Every summer colleagues from our 15 branches worldwide come together in Delft, the Netherlands for TOPdesk’s annual International Week. The entire week consists of knowledge sharing, networking, and most importantly, having fun! One of the best parts is TOPconference. Experts within the company and external speakers spend the day delivering interesting talks on topics such as; AI, being a thought leader in your field, and service management industry trends. The week concludes with an extravagant themed party to celebrate new friends and new ideas. In recent years, we’ve seen themed parties on Super Mario and Harry Potter. So, be prepared to get dressed up, compete in team games, and party!