Cookie policy

What are cookies?

This website uses cookies. Cookies are small data files used by your browser to save data that it sends. Personal information is not stored in a cookie. The use of cookies is safe.

There are two types of cookies: functional and non-functional. The functional cookies are essential to the effective operation of our website. The non-functional cookies analyse the behaviour of visitors.

Why do we use cookies?
We use cookies to track web statistics and to grant you easy access to our website. This helps us tailor our marketing decisions to our website visitors’ needs. We will never use the data collected by cookies to focus on specific people.

Allowing cookies
You are not obligated to allow us to use cookies. However, disabling cookies can limit the functionalities and the user-friendliness of the website. If you allow us to place cookies, you can always reconsider this decision and change your preference at the bottom of the page.

Cookies that we use on our website
On our website we use both functional and non-functional cookies.
Functional cookies

PHPSession Expires at the end of the session. This cookie stores any preferences of the user. This cookie is purely used for proper functioning of the website.
cookies_enabled This cookie stores the user’s preferences with regards to cookie use.

Non-functional cookies

Google Adwords
We use Google AdWords to keep track of the number of conversions. This is how we can see the effect of an advertisement placed by us on the amount of requests made on the website. This information is very valuable to us: it lets us measure the success of our marketing campaigns. To be collect data, Google AdWords places two cookies: Id and _drt.
Google Analytics
We use Google Analytics to keep track of the amount of visitors on our website and to gain insight into the behaviour of our visitors. Google Analytics places various cookies to collect this information. The following cookies are placed: __utma, __utmb, __utmc en __utmz.

Google’s privacy policy (regularly subjected to change) explains what Google does with the personal information collected with these cookies.

We make use of YouTube’s privacy-enhanced mode. This mode places only a limited amount of cookies. The difference between these cookies and the ones placed by Google Analytics is that these are not set up in the TOPdesk domain, but in Youtube’s domain. Cookies are only placed if you click play. In that case the following cookies are used: use_hitbox, visitor_info1_live en PREF.

YouTube’s privacy policy (regularly subjected to change) explains what YouTube does with the personal information collected with these cookies.

Social Media Buttons
This website uses various social media buttons. These only link to the appropriate services and do not place cookies.

Clickstream and visitor data
To further optimize our website we keep a statistical analysis of our visitors’ behaviour and clickstream. We try to anonymize this information to the extent that it stays suitable for our own uses. The tool that we use for this, Google Analytics, deals with this differently. In Google’s privacy policy you are able to read more about what Google does with your personal information.