Product Manager

  • 32-40
  • Medior / senior functie
  • HBO/WO
  • 3000-5500
  • Delft, Tilburg

Have you got a strong affinity with technology? And are you able to relate technology to customer value? On top of that, do you communicate fluently across national borders? Come join TOPdesk in Delft as a Product Manager!

What will you be doing?

As a Product Manager, you deliver products that belong to the technical foundations of company goals and to the customer value we wish to deliver through our product. Within the Product Development department, you take full responsibility for the development and lifecycle of products within your portfolio. For this, you actively involve customers, partners and colleagues to discover product opportunities and make these a reality for customers. You do this together with your Scrum team.

Based on product visions, you also collaborate with other Scrum teams to identify opportunities that make these visions a reality, define success criteria, and select the options that lead to maximizing customer value. You always weigh the value of these opportunities against business needs.

We currently have need for Product Managers in different product areas. You can work on:

  • Identity and Access management: Identity and Access management: In this domain you work to provide our developers and customers the tools to manage all types of users and other identities that require access to TOPdesk
  • Integration and add-ons: creating products for the TOPdesk ecosystem and that increase the value proposition for TOPdesk. Want to know more? Have a look at our to see the products created by the teams.
  • Virtual Appliance (VA) & SaaS: multiple teams responsible for delivering our TOPdesk products to 1 million operators through our On Premises (VA) & SaaS platforms.

Where will you work?

In our headquarters in Delft, you will be part of the Product Management team, which consists of Group Product Managers and Product Managers. Within this team, you are expected to act as a mentor to colleagues with less experience in the Product Manager role, particularly in areas related to product discovery and business modeling. As such, previous experience in a Product Management role is preferred.

As a Product Manager, you collaborate intensively with your Scrum team, which consists of approximately 7 people from a variety of software development backgrounds. You can manage complex matters and business questions, as you have a key role in the process of transitioning from a legacy architecture to futureproof foundations. Together with your colleagues, you have a direct influence on how hundreds of thousands of people work with our product daily!

You frequently check in with other Product Managers and the Group Product Manager of your Product Cell to align priorities and to ensure you’re all working towards the same goal.

Are you our new Product Manager?

You have

  • Experience with creating, designing, or rolling out software products;
  • The ability to clearly express the connections between business strategy, the customer journey, and specific user stories;
  • The ability to make tough decisions based on product discovery and data gathering;
  • Affinity with technical challenges;
  • A proactive work attitude;
  • The willingness to coach or mentor Product Management colleagues;
  • Excellent communication skills.

You are

  • Driven to create measurable success at customers;
  • Focused on customer problems to solve, instead of being attached to specific solutions;
  • Located in the Netherlands.
  • Comfortable with a healthy amount of ambiguity.
  • Able to make well-founded decisions, based on data and insights, that minimize risk and maximize customer value.

What we offer

  • Working at one of the best employers in the Netherlands.
  • Contributing to an international, growing company.
  • A salary that grows as you do.
  • Vitality budget of € 50 each month.
  • Your own laptop: do you choose Windows or macOS?
  • 10 to Grow: time (10%) and budget(10% of yearly salary) for your personal development.
  • Volunteer activities during working hours.
  • Paid parental leave. (9 weeks 100% paid in 1st year + 17 weeks 50% paid until 8th year)
  • 8 flexible holidays instead of the official Dutch public holidays.
  • Want to know more? Read our blog about all perks of the job.


Have you become enthusiastic? Send your motivation letter and CV to us via the application form.

Tips for your cover letter? We think it is important that you have good product discovery and leadership skills and that you are able to define an inspiring product vision. We would therefore like to hear, with an example, what these competences mean for you. We are also curious as to why you respond to this position and why you would like to work at TOPdesk.

Do you have any questions about this position? Then contact Vera Zwikker via 015 270 0900.

Apply now
Resume and cover letter * Please do not use special characters in the naming of your CV and cover letter. Supported files: doc, docx, pdf | Max size: 3MB
Click or drag a file to this area to upload.
Click or drag a file to this area to upload.

Bericht voor recruiters en headhunters

We begrijpen dat je voor deze vacature kandidaten wilt zoeken, maar ook dat doen we liever zelf.