Sales operations specialist
As a sales operations specialist, you’ll be supporting sales processes and ensuring data quality. Join TOPdesk and play a key role in driving operational efficiency and contributing to the success of the revenue operations team.
- 32-40
- Medior position
- Wo
- €4000-€4600
- Delft
What are you going to do as a sales operations specialist?
Support the revenue domain by ensuring data quality in the Customer Relationship Management (CRM) system! As a sales operations specialist, you’ll have the answer to any question or problem the team may have. With TOPdesk’s ambitious goals for the revenue domain, operational excellence will be crucial to success. If you enjoy supporting sales people to create quotes and closing opportunities and are detail-oriented and meticulous, this role could be a perfect fit for you!
As a sales operations specialist you’ll provide front-line support to the revenue organization. From managing ticket allocation to the appropriate teams to ensuring data quality through deduplication and cleaning opportunities and accounts. You’ll perform order checks on won opportunities (validating amounts, products, dates, and T&Cs), create renewals for all booked deals and support the sales team with quoting, deal structures, discount schemes, and special deal setups such as POCs and tenders.
Where will you end up?
At our TOPdesk headquarters in Delft! TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 900 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun.
As a Sales Operations Specialist, you’ll be part of the revenue operations team, which is dedicated to driving growth in the revenue domain by optimizing sales processes, monitoring and forecasting business performance, and improving collaboration across revenue teams. Reporting directly to the revenue operations director, you’ll play a key role in the team’s initiatives. You’ll work closely with various stakeholders, including revenue analysts, sales, IT, and finance teams, to ensure seamless collaboration and operational efficiency.
Are you our new sales operations specialist?
- You have at least 2 years of experience in sales, finance, data analysis, reporting, or business intelligence.
- You have strong experience with all systems used in revenue domains, including Dynamics, Hubspot, and Qlik.
- You have a keen attention to detail and a commitment to accuracy.
- You are highly organized and able to manage multiple tasks effectively.
- You have excellent communication and presentation skills.
- You possess strong interpersonal skills for cross-functional and international collaboration.
- You’re fluent in English, both spoken and written.
This is what you do it for
The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.
10 to Grow
Use 10% of your work hours and a budget of 10% of your gross annual salary for personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
10 to Grow
Use 10% of your work hours and a budget of 10% of your gross annual salary for personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
The job interview process. This is how we do it!
1 You apply
You send your CV and cover letter. Within the week, you'll hear if we're going to meet.
2 Who am I speaking to?
During a phone screening interview, we’ll check if our expectations are aligned. If so, we’ll get together for the first interview.
3 First interview: culture
You'll get to know TOPdesk, and we’ll get to know you! If you have the true TOPdesk spirit, we’ll meet again for a second interview.
4 Second interview: job details
Let’s find out if your experience and skills make you the perfect fit for the job and team.
5 Contract discussion
Everyone excited? Check! Time to draw up a contract and choose your start date.
6 Welcome to TOPdesk!
Once you’ve signed the contract, we’ll arrange everything for your first day. Let the adventure begin!
Got excited?
The button below will take you to the application form, so what are you waiting for? We look forward to receiving your CV and cover letter.
In need of some inspiration for your cover letter? We are interested in your organizational skills, your attention to detail and communication skills. We would therefore like to hear what these skills mean to you, using an example. Next to that, we want to know why you want to work in this role at TOPdesk.
Apply