Head of Partnerships & Ecosystem Growth
We’re looking for a Head of Partnerships & Ecosystem Growth to design, launch, and scale TOPdesk’s partner strategy. This is a rare opportunity to join at the foundation stage, shape the function from the ground up, and build a growth engine that will leave a lasting mark on our international expansion.
- 32 - 40
- Senior position
- Hbo/wo
- € 180000 - € 200000 OTE
- Delft
About TOPdesk
At TOPdesk, we believe work should be easier and more enjoyable for IT teams and the people they support. For more than 25 years, we’ve helped organizations improve service delivery with our user-friendly IT Service Management (ITSM) software and a culture of collaboration and customer focus.
With €100M+ in revenue and fast-growing international operations, we are now entering the next phase of our journey: scaling our global go-to-market and building a thriving partner ecosystem that accelerates growth across Europe and beyond.
Why join TOPdesk?
- Lead one of the most strategic growth initiatives of a profitable, €100M+ SaaS company.
- Full ownership and visibility: report into executive leadership and shape the global partner motion from day one.
- Work with passionate colleagues who value teamwork, transparency, and making an impact.
- Competitive compensation, international growth opportunities, and the chance to build a lasting ecosystem that will shape the next decade of TOPdesk’s success.
The role
We’re looking for a Head of Partnerships & Ecosystem Growth to design, launch, and scale TOPdesk’s partner strategy. This is a rare opportunity to join at the foundation stage, shape the function from the ground up, and build a growth engine that will leave a lasting mark on our international expansion.
You will work closely with Sales, Product, R&D, Marketing, and Professional Services to create a world-class ecosystem of technology, channel, and consulting partners. Your first focus will be on the DACH region, with the ambition to expand across Europe.
What you’ll do
- Design & launch partner program
Build a structured partner framework including tiers, incentives, enablement, and governance. - Expand market reach
Develop reseller partnerships to accelerate new logo acquisition in SMB and mid-market segments. - Build integrations & alliances
Drive technology integrations and strategic alliances with ISVs to expand our ecosystem and customer value. - Deliver revenue impact
Generate measurable pipeline and ARR contribution through partner-sourced and influenced opportunities. - Scale partner success
Enable partners with training, co-selling plays, joint GTM campaigns, and clear delivery models. - Measure & optimize
Own KPIs such as partner revenue contribution, integration launches, co-marketing reach, and partner satisfaction.
What we’re looking for
- Experience: 10+ years in Partnerships/Alliances and B2B SaaS, with at least 5 years in a management position.
- Track Record: Proven success in building scalable partner programs that deliver measurable revenue impact.
- Market Knowledge: Background in ITSM/ESM or adjacent enterprise workflow software preferred; strong understanding of the European partner landscape (DACH expertise a plus).
- Skills: Strategic mindset with strong commercial acumen, execution focus, and excellent relationship-building skills.
- Languages: Fluent English required; German preferred.
This is what you do it for
The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.
10 to Grow
Devote 10% of your working time and a budget equivalent to 10% of your gross annual salary to personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
10 to Grow
Devote 10% of your working time and a budget equivalent to 10% of your gross annual salary to personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
The job interview process. This is how we do it!
1 You apply
You send your CV and cover letter. Within the week, you'll hear if we're going to meet.
2 Who am I speaking to?
During a phone screening interview, we’ll check if our expectations are aligned. If so, we’ll get together for the first interview.
3 First interview: culture
You'll get to know TOPdesk, and we’ll get to know you! If you have the true TOPdesk spirit, we’ll meet again for a second interview.
4 Second interview: leadership
We’ll focus on a leadership assessment to better understand your approach to leading teams and driving strategic initiatives. This is an opportunity to showcase your leadership style and see how it aligns with our vision at TOPdesk.
5 Third interview: vision
In the third interview, you’ll present your 3–5 year plan to executive leadership - demonstrating your strategic vision for TOPdesk’s partner ecosystem growth.
6 Contract discussion
Everyone excited? Check! Time to draw up a contract and choose your start date.
7 Welcome to TOPdesk!
Once you’ve signed the contract, we’ll arrange everything for your first day. Let the adventure begin!
Got excited?
The button below will take you to the application form. We look forward to receiving your CV and cover letter.
We’re looking for someone who can build strong partnerships, drive growth, and thrive in a dynamic, international environment. We’d like to hear, with a specific example, how you’ve shaped successful partner programs or ecosystems before, and what makes you the right fit for this strategic role. Of course, we’re also curious why you’re interested in this position and what excites you about joining TOPdesk at this pivotal moment in our journey.
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