UX design manager
Join TOPdesk, an international IT Service Management platform with offices in 11 countries and over 5000 customers worldwide. With your expertise in UX design and leadership, you'll drive innovation and create intuitive, user-friendly software products from our headquarters in Delft.
- 32-40
- Senior position
- Hbo/wo
- € 7000-8000
- Delft
What are you going to do as a UX design manager?
Help us elevate our UX design and research! As our new UX design manager, you’ll bridge the gap between creative innovation and strategic leadership. You’ll oversee product design, user research, and content-related matters within a specific product domain or group, each focusing on a subset of our product capabilities or user types.
As our UX design manager, you’ll guide your team in gathering insights through interviews, surveys, usability testing, and analytics. This research will help you understand user behaviors, needs, and pain points, ensuring our products meet user expectations and market demands. You will also oversee content and copywriting, ensuring that communication within the product is clear, concise, and compelling.
You’ll drive initiatives from concept to launch. Your primary responsibility is to ensure that the visual and interactive elements of our product are intuitive, user-friendly, and aligned with user needs. In collaboration with product and engineering leaders, you’ll create experiences that delight users while achieving business objectives.
You’ll mentor your team, set goals, and ensure that milestones are delivered on time and within budget, while maintaining a high standard of quality, consistency and usability in the final product.
Where will you end up?
At a TOPdesks headquarters in Delft! As a UX design manager, you will lead, coach and inspire a team of talented UX designers and researchers, working closely with cross-functional teams to drive the design vision and strategy for our products. You’ll be responsible for assessing and, where necessary, hiring team members to build a strong, collaborative and complementary team.
You’ll work closely with your team of UX designers and cross-functional leadership, including engineering and product leaders, to bring designs to life and ensure a consistent and cohesive user experience across all platforms. In collaboration with other UX design managers you enhance design and research efforts by developing standards and processes.
Are you our new UX design manager?
- You have a bachelor’s degree in design or a related field. A master’s degree is a plus.
- You have a minimum of 5 years of experience in UX design, with at least 3 years in a leadership role.
- You are proficient with design tools such as Figma or Adobe XD and are familiar with prototyping tools.
- You have a strong understanding of user-centred design principles, usability testing, and user research methodologies.
- You have strong leadership and people management skills, fostering a collaborative environment that encourages creativity and innovation.
- You have excellent verbal and written communication skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
- You have strong analytical and problem-solving skills with a keen eye for detail.
- You champion user-centered design principles and advocate for the user’s perspective throughout the product development lifecycle.
This is what you do it for
The nicest colleagues, a laptop, and a salary that grows with you. That is a no brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.
10 to Grow
Use 10% of your work hours and a budget of 10% of your gross annual salary for personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
10 to Grow
Use 10% of your work hours and a budget of 10% of your gross annual salary for personal development.
Paid parental leave
Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.
Volunteering
Simply do it during work time. Did we mention helping people is part of our DNA?
The job interview process. This is how we do it!
1 You apply
You send your CV and cover letter. Within the week, you'll hear if we're going to meet.
2 Who am I speaking to?
During a phone screening interview, we’ll check if our expectations are aligned. If so, we’ll get together for the first interview.
3 First interview: culture
You'll get to know TOPdesk, and we’ll get to know you! If you have the true TOPdesk spirit, we’ll meet again for a second interview.
4 Second interview: job details
Let’s find out if your experience and skills make you the perfect fit for the job and team.
5 Contract discussion
Everyone excited? Check! Time to draw up a contract and choose your start date.
6 Welkom bij TOPdesk!
Jij zet je handtekening en wij regelen alles voor je eerste dag bij TOPdesk. Het avontuur kan beginnen!
Got excited?
If so, send us your CV and a cover letter using the job application form.
In need of some inspiration for your cover letter? We are curious about your former design work and leadership experience. Next to that, we want to know why you want to work in this role at TOPdesk.
Apply