Since we work with a lot of data and people, we would like to point out some security-related rules.
Confidentiality and responsibility
As mentioned before, we work with a lot of data. Data about TOPdesk, about our customers and about your colleagues. We want this data to be safe with us, which is why we expect you to treat all the data you come into contact with with care. If you need to share the data, make sure you understand the implications of doing so and follow the proper procedure. If you want to share something about TOPdesk online, such as on social media, we ask that you express yourself appropriately.
Conversely, TOPdesk is also very careful with your personal information. We will not share your address, phone number or private email address without your knowledge.
In addition to data, it is also important to us that you are careful with physical materials belonging to TOPdesk or your colleagues. TOPdesk is not responsible for any damage to employees’ property.
If you have any further questions, you can always contact our IT department.
In case of danger or uncertainty, it is best to call our IT directly. They will be happy to help you. So don’t be afraid to contact our IT department if you have even the smallest question or one that seems stupid to you. Their main task is to protect you and TOPdesk.
In case of danger or uncertainty, it is best to call our IT directly. They will be happy to help you. So don’t be afraid to contact our IT department if you have even the smallest question or one that seems stupid to you. Their main task is to protect you and TOPdesk.
Everything you create for TOPdesk is TOPdesk’s intellectual property.
It’s fine with us if you work for another company – in fact, we think it’s great when our employees show entrepreneurial spirit. However, the business interest of this company and that of TOPdesk must not interfere with each other. And we would like you to inform us in time about secondary activities. Please contact HR directly via this form to discuss secondary employment in detail.
Everything you create for TOPdesk is TOPdesk’s intellectual property.
It’s fine with us if you work for another company – in fact, we think it’s great when our employees show entrepreneurial spirit. However, the business interest of this company and that of TOPdesk must not interfere with each other. And we would like you to inform us in time about secondary activities. Please contact HR directly via this form to discuss secondary employment in detail.
We want our customers to be able to trust us fully. Because many of our employees work with sensitive customer data, we require some new employees to have a special certificate of good conduct to access systems containing certain or sensitive information. Only when we are presented with a certificate of good conduct can our employees access customer data. We trust our colleagues, but we also want to prove to our customers that TOPdesk is a safe and trustworthy community. If you belong to the group of people who need a certificate of good conduct, HR will contact you directly.
We want our customers to be able to trust us fully. Because many of our employees work with sensitive customer data, we require some new employees to have a special certificate of good conduct to access systems containing certain or sensitive information. Only when we are presented with a certificate of good conduct can our employees access customer data. We trust our colleagues, but we also want to prove to our customers that TOPdesk is a safe and trustworthy community. If you belong to the group of people who need a certificate of good conduct, HR will contact you directly.
Once the fire alarm sounds, it’s time to leave the building, no matter the reason.
TOPdesk Emergency Procedures:
1. make your way directly outside.
2. follow the instructions of our security team
3. gather with your team in front of the building
Once the fire alarm sounds, it’s time to leave the building, no matter the reason.
TOPdesk Emergency Procedures:
1. make your way directly outside.
2. follow the instructions of our security team
3. gather with your team in front of the building
On the 1st, 2nd, 3rd and 4th floors, you can exit via the stairwell or via the marked windows. On
the ground floor, the exit via one of the windows can also be used. All persons then proceed to
the assembly point at the rear of the parking lot and wait there for instructions from the
evacuation assistants.
The first aiders on the floors are deployed as evacuation assistants. In the event of an evacuation, they put on the yellow high-visibility vests and ensure that the building is evacuated quickly and calmly from top to bottom. They check whether all employees have made their way to the exit and also check the restrooms, kitchens and other rooms.
On the 1st, 2nd, 3rd and 4th floors, you can exit via the stairwell or via the marked windows. On
the ground floor, the exit via one of the windows can also be used. All persons then proceed to
the assembly point at the rear of the parking lot and wait there for instructions from the
evacuation assistants.
The first aiders on the floors are deployed as evacuation assistants. In the event of an evacuation, they put on the yellow high-visibility vests and ensure that the building is evacuated quickly and calmly from top to bottom. They check whether all employees have made their way to the exit and also check the restrooms, kitchens and other rooms.
There is a first aid kit on each floor. On the ground and 1st floor these are located directly opposite the entrance door from the staircase. On the 2nd floor you will find the first aid kit on the wall between the ladies’ room and the entrance to the kitchen. The first-aid box has a seal so that it is visible when the first-aid box has been opened. However, if you take anything out of the first aid box, please inform the safety officer so that the first aid box can be refilled and is always complete.
For minor injuries, plaster dispensers are available on each floor near the first aid box so that the first aid box does not have to be opened unnecessarily.
If an accident occurs at work, it must be recorded in the first-aid book. The first-aid book can be accessed in digital form via Yoda. It is in your own interest to report even those injuries that seem harmless at first, in order to secure insurance protection from the Employer’s Liability Insurance Association.
There is a first aid kit on each floor. On the ground and 1st floor these are located directly opposite the entrance door from the staircase. On the 2nd floor you will find the first aid kit on the wall between the ladies’ room and the entrance to the kitchen. The first-aid box has a seal so that it is visible when the first-aid box has been opened. However, if you take anything out of the first aid box, please inform the safety officer so that the first aid box can be refilled and is always complete.
For minor injuries, plaster dispensers are available on each floor near the first aid box so that the first aid box does not have to be opened unnecessarily.
If an accident occurs at work, it must be recorded in the first-aid book. The first-aid book can be accessed in digital form via Yoda. It is in your own interest to report even those injuries that seem harmless at first, in order to secure insurance protection from the Employer’s Liability Insurance Association.
You can find information on how to promote your health at work in TOPservice under the KI “Health & Prevention”. There you will find many helpful tips and graphics, including gymnastic exercises at work and the correct settings for your office chair, desk and lighting.
You can find information on how to promote your health at work in TOPservice under the KI “Health & Prevention”. There you will find many helpful tips and graphics, including gymnastic exercises at work and the correct settings for your office chair, desk and lighting.
You can find more detailed information in the safety briefing (November 2023), which was also sent to you by e-mail. Information on our company first aiders and first aiders for mental health can be found here.
You can find more detailed information in the safety briefing (November 2023), which was also sent to you by e-mail. Information on our company first aiders and first aiders for mental health can be found here.
