Vacancies Service Management Consultant

Service Management Consultant

TOPdesk USA is looking for implementation consultants of our award-winning software. We are looking for problem solvers with excellent communications skills. You have the opportunity to explore and build your responsibilities quickly within the environment of a startup office of an international market leader in its field.

As a consultant, your job will be to help customers implement our software and improve their processes. You will collaborate with managers and executives during every stage of the implementation process. TOPdesk consultants work side-by-side with the customer; setting up the software and using their expertize to optimize customer processes to meet the customer’s needs perfectly. Most consultancy is done remotely.

If you have confidence to lead projects, enjoy working with a wide variety of people and are interested in IT, TOPdesk can offer you the ideal opportunity to develop your talent at a dynamic software company.


Originally a Dutch company, TOPdesk’s USA branch opened in January 2015. TOPdesk is currently a global market leader for IT Service Management/Help Desk Solutions and you will be a part of the further expansion into the North American market. We offer a cutting-edge out-of-the-box solution that is up and running in no time and gives our customers full control over their support processes.

Our ideal candidate

  • Up to 5 years work experience
  • Genuine interest in technology and software
  • Exceptional communication skills
  • Creative and analytical thinker
  • Pragmatic and inquisitive with a proactive approach to learning
  • Excellent interpersonal and communication skills
  • Enjoys working in an international and multicultural environment
  • Can work well individually and in a team

What to expect

The open TOPdesk culture thrives on the responsibility and freedom that we cultivate. If you are self-motivated with the confidence to develop, learn and implement your own ideas and create your own working environment. We offer extensive in-house training and unlimited career support, the chance to become an expert in ITSM, ISO 20000, Prince2, ITIL and TQM, and an inspiring work environment: TOPdesk is the international market leader in service management software.


If you are interested in this great opportunity and meet the profile that we are looking for, then send us your resume and cover letter via email to

Apply now

In summary

Location near UCF
Education: Bachelor's Degree
Availability: Full-time