As an Inside Sales Consultant, you work independently on your own sales projects and convert leads, handed to you through marketing and Lead Generation acquisition, to onsite meetings. You deal with multiple customers and guide them through the sales process. You advise customers how to improve their service processes with our software. You are surrounded by enthusiastic colleagues and are part of a winning IT service management team. You will have the opportunity to explore and build your responsibilities within a working office environment.
We are looking for enthusiastic, commercially minded
employees to help us achieve success
You will have the opportunity to become an expert in providing information and advice on our products and services. At TOPdesk, we believe in learning on the job. As such, you can expect to join our Account Managers in potential customer demonstrations within your first few weeks here.
During your first few months, you will follow a specialised training plan for inside sales consultants in our HQ in Delft, the Netherlands; this training will be implemented over 2-4 weeks. In the Netherlands, you will be assigned a personal coach who will guide you through your training process.
The training in both the Netherlands and the UK will focus on product knowledge, sales skills and customer focus on the phone. After your initial training period, you can expect to enjoy a large degree of independence to take responsibility in an informal working environment where personal and professional growth is central. Once you have gained experience, you will have the opportunity for career growth in the Account Management or Software Consultancy fields.
TOPdesk Ltd is the UK branch of the Dutch software company TOPdesk, a leading Service Management supplier with 14 branches in 10 different countries. TOPdesk develops, implements and supports software that helps organisations to efficiently organise their service desk and service processes.
The UK offices support our local clients and are responsible for software sales, consultancy and client satisfaction. The offices are growing rapidly and we want you to grow with us. TOPdesk offers extensive training and a strong platform for you to develop both personally and professionally in a friendly and social environment. We are looking for flexible, versatile people to take advantage of this exciting opportunity.
TOPdesk people are energetic and innovative, helping our clients to develop and achieve their business goals. We thrive on the responsibility and freedom that TOPdesk cultivates. As a global service management provider, our work creates a positive difference to our clients in both public and private organisations, with the likes of Honda, Baker and McKenzie, McDonalds, IKEA and the University of Edinburgh. TOPdesk solutions are being implemented worldwide for small and large organisations alike.
If you are self-motivated with the confidence to develop and implement your own ideas, be responsible for creating your own working environment and enjoy IT-focused sales, TOPdesk would provide an ideal chance to build your career at a young, dynamic software company. TOPdesk is currently market leader in Belgium, the Netherlands and Luxembourg. You will fulfil an important part in achieving the same results in the UK market.