Not quite sure what Service Management entails? It’s characterised by adopting a process approach towards management, and in particular focusing on customer needs.
As a Service Management Consultant, you will be visiting customers to improve processes and implement our software. You collaborate and advise with service desk operators to executives during every stage of the implementation process. No two customers are the same; you will be working side by-side with the customers of all sizes and industries, using your expertise to optimise customer processes and set up the software to perfectly meet their needs. If you are happy being independent, have the confidence to lead projects, enjoy collaborating with international colleagues, have a flair for problem solving and delivering training sessions – TOPdesk can offer you the ideal opportunity to develop your talent at a growing and dynamic software company. You will be trained and will learn a lot about our product and the service management field in general. If you are eager to learn and broaden your prospects, we will be able to familiarise you with the world of B2B.
Please do not cold call us or submit unsolicited candidates. When we commission an agency to conduct a candidate search, we place our vacancies on Hiring Hub. If you’d like to work with us, please go through Hiring Hub.