People and Culture Manager

  • 32-40
  • Medior / senior functie
  • HBO/WO
  • 3500-6000
  • Delft

Are you passionate about making improvements and are you an experienced team coordinator? Do clear communication, a healthy feedback culture and positive team spirit sound like music to your ears? Be sure to read on and become a People and Culture Manager at TOPdesk.

What are you going to do as a people and culture manager?

Maximize your teams’ potential! As a People and Culture Manager, you’ll coordinate multiple ambitious TOPdesk teams across the Growth & Commerce domain. You’ll ensure that we always have the right people in place. You’ll monitor the culture, encourage positive team dynamics and ensure that your teams achieve their goals.

You won’t be on your own, of course. Every week, you’ll meet with domain experts and other team coordinators. Your vision and goals will be razor sharp in your mind and you’ll help teammates see how their personal goals connect to the big picture. To ensure that each team can perform optimally, you’ll keep a strategic eye on the workforce planning of your teams and subteams. In addition, you’ll support Product Owners and Scrum Masters in their leadership roles. You’ll provide feedback, explore opportunities and monitor progress. While doing so, you’ll maintain contact with stakeholders within the organization at all times.

Where will you be working?

At TOPdesk’s headquarters in Delft! TOPdesk has offices in 11 countries. Each office has a high degree of autonomy, but we also work collectively as much as possible by using global domains. As a People and Culture Manager, you’ll be part of the Growth & Commerce domain’s leadership team alongside the domain experts and the relevant executive. The ultimate goal of this domain is to increase TOPdesk’s global market share.

Growth & Commerce consists of three subdomains, each with its own goals: Inspire, Land and Retain & Expand. Initially, you will be responsible for about 35 people, but those teams will continue to grow. They offer current and future customers the best possible experience by constantly looking for the perfect match between our software, services and expertise on the one hand and our existing and potential customers on the other. This means, for example, that your teams will be quick to launch projects that increase TOPdesk’s brand awareness while also providing commercial colleagues with the right tooling, processes and knowledge to expand their customer activities. To accomplish this, your teams will work closely with their colleagues in marketing, sales, consultancy and development.

Are you our new people and culture manager?

  • You are improvement-driven.
  • You communicate clearly, listen closely and understand complex challenges. Moreover, you are fluent in English.
  • You understand the dynamics of a team. You can discuss sensitive topics.
  • You are good at giving and receiving feedback and encourage others to do the same.
  • You are able to form a vision of the growth and composition of a team.
  • You have strong cross-cultural awareness or are motivated to acquire it.
  • You know your own strengths and weaknesses.

What we offer

  • Working at one of the best employers in the Netherlands.
  • Contributing to an international, growing company.
  • A salary that grows as you do.
  • Vitality budget of € 50 each month.
  • Your own laptop: do you choose Windows or macOS?
  • 10 to Grow: time and budget for your personal development.
  • Volunteer activities during working hours.
  • Paid parental leave.
  • 8 flexible holidays instead of the official Dutch public holidays.
  • Want to know more? Read our blog about all perks of the job.


Want to find out why we score so highly in annual employer surveys? Send us your cover letter and CV using the application form.

It is important to us that you are a good listener and coach, and that you think and act in a solution-oriented way. We would therefore like to hear from you about what these skills mean to you. Of course, we would also like to know why you are applying for the position of people and culture manager and why you want to work at TOPdesk.

Do you have any questions about the role? Please contact Charisa Lalmohamed on 015 270 09 00.

Apply now
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