Internal Communications Specialist

  • 32-40
  • Medior / senior functie
  • HBO/WO
  • 3500-5000
  • Delft

Are you an experienced communications professional who can turn solid ideas into dynamic and compelling messages? Are you a creative self-starter? Then we want you to join our brand-new team: Team Intercom!

What are you going to do as an Internal Communications Specialist?

Your job is to make sure all TOPdeskers know what’s going on in our organization. You’ll use your knowledge and expertise to find fresh, original ways to motivate and inspire everyone at TOPdesk. And you’ll use your excellent writing skills to communicate in the TOPdesk style and tone of voice. We use English for all our internal communications.

As Internal Communications Specialist, you’ll always keep up to date with what’s happening at TOPdesk. You’re a great listener, so you’ll be the person your colleagues can rely on to help get their message across.

Together with your team, you’ll develop a clear communications strategy and draw up annual plans. You’ll be responsible for developing individual project plans for internal communication and ensuring that they’re implemented and evaluated effectively. From internal newsletters and campaigns to presentations and quarterly updates, you’ll determine how we gather and communicate news and updates within TOPdesk. You’ll measure results and discuss them with your team and stakeholders. Are you the kind of person who likes to try out new things? Great! We’ll give you all the trust and freedom you need to make the job your own. Because at TOPdesk, we believe in learning by doing. And we find new ways to inspire each other every day.

Where will you be working?

You’ll join Team Intercom, a brand-new team consisting of a Team Coordinator, a Domain Expert and an Event Manager. Your operational base will be our head office in Delft, where you’ll work alongside almost 500 Dutch colleagues. Although your main focus will be the Netherlands, your work will reach more than 900 TOPdeskers worldwide via our internal communication platforms.

Your team’s goal? Improving all TOPdeskers’ engagement and sense of connection with the company and each other. Knowledgeable, professional and driven – you and your team will help shape TOPdesk’s future.

You’ll work with senior stakeholders, including the board, the executive team, and the managing directors of all our offices. Using its combined expertise, your team will provide input on communication for internal projects and take an active role in giving advice. You’ll identify problems and take appropriate action to solve them.

Are you our new Internal Communications Specialist?

  • All our internal communications are conducted in English, so it’s essential that you speak and write it fluently.
  • You have a degree in Communications or Marketing.
  • You know how to approach internal communication at an international organization.
  • You’re analytical and proactive.
  • You feel at home in an environment where you’re trusted to work autonomously.
  • You enjoy working collaboratively within your own multidisciplinary team – and outside it.

What we offer

  • Working at one of the best employers in the Netherlands.
  • Contributing to an international, growing company.
  • A salary that grows as you do.
  • Vitality budget of € 50 each month.
  • Your own laptop: do you choose Windows or macOS?
  • 10 to Grow: time and budget for your personal development.
  • Volunteer activities during working hours.
  • Paid parental leave.
  • 8 flexible holidays instead of the official Dutch public holidays.
  • Want to know more? Read our blog about all perks of the job.


Ready to find out for yourself why we score so well in annual employer surveys? And to discover why our employee satisfaction rates are so high? Send us your cover letter and resume via the application form.

If you have any questions, please contact Charisa Lalmohamed at 015 270 09 00.

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