Application Manager (English)

  • 32-40
  • Junior / medior functie
  • HBO
  • Delft

Do you have a minor obsession with software and processes? Do you like nothing better than helping out colleagues with the best service and know-how? Do you get a kick out of implementing and updating the latest software packages? TOPdesk is looking to recruit a serious application manager!

The role of Application Manager

Your job is to help people work more effectively and more efficiently. Day to day, you will be answering functional questions and solving minor issues that occur in a range of software applications. You can easily identify which issues are most urgent and prioritize them accordingly. You’ll also be responsible for the day-to-day running of all the various software applications used by 100 to 200 TOPdesk colleagues in 10 different countries.

What kind of software is it? All the software that supports the processes of departments such as Sales, Finance and HR, including Microsoft Dynamics, invoicing systems, contract monitoring, employee registration and business intelligence software. In addition to the existing packages, you will also be involved in designing and implementing new software and processes. Giving a training course on a topic such as: “How to get the most from tool XXX!” will be water off a duck’s back for you.

Where will you land?

In Team Hubble! Team Hubble is a 4-member team of internationally oriented individuals. This means: you’ll be speaking and writing in English every day! The team is focused on streamlining financial and commercial processes. At present, they manage the internal applications and also handle data issues relating to the various software applications used in all TOPdesk offices around the world!

As the new member of the dynamic team Hubble, you’ll be immediately immersed in the uniquely informal TOPdesk culture. Curious to find out more? We have written an Employee Guide to help you find your way. Your desk will soon be waiting for you in Delft, but for the time being we’re all still working from home. Fortunately, we have all become familiar with working from home in the past year, and we’ll give you everything you need to get started on your first day, from a laptop computer to an office chair and even a notepad.

Are you the Application Manager and people person that TOPdesk is looking for?

  • You have an obvious affinity with IT.
  • You have some experience with coding and scripting.
  • You have good communication skills.
  • You are analytical.
  • You are solution-driven.
  • You are a people person and like to help your colleagues succeed.
  • You like to go in search of the question behind the question.
  • You are not easily discouraged, and you find a solution to every problem.
  • You have an eye for detail and work accurately.
  • You are eager to learn.

What we offer

  • Working for one of the best employers in the Netherlands in an informal, fun yet professional environment.
  • Working for a fast-growing international company.
  • A wealth of personal development opportunities.
  • Plus an individual training budget for your professional development.
  • We have an open culture, which means you can always be yourself.
  • An environment in which you are never done learning.
  • Excellent fringe benefits.

Next steps

Have we piqued your interest? If so, use the job application form to send us your CV and a cover letter.

Need some hints to help you get started? What’s important to us is that you are solution-focused and independent, but we’re also interested in your sense of responsibility. We would therefore like to hear how you have demonstrated these skills based on an illustrative example. We are also curious about why you decided to apply for this job and why you want to work at TOPdesk.

If you have any questions about this position, please contact Isabel Boekestein on +31 15 270 0900.

Supported files: doc, docx, pdf | Max size: 3MB

Information for recruitment and selection agencies

We understand that you would like to find candidates for this vacancy, but we would rather do it ourselves.