TOPdesk is an international software company in the field of service management with 1000 employees in 11 countries and 5.000 customers worldwide. For our location in Kaiserslautern, founded in 2004, we are looking for a IT Administrator (m/f/d)* to support our IT department.

Your environment
You will be based at the Kaiserslautern office, but you will be working in a Global IT team. The team is internally known as Team Clippy, referring to Microsoft’s happy helper from the past. In this team you will work with colleagues based in Germany, Hungary and The Netherlands. The whole Global IT department has a vibrant atmosphere and currently consists of 5 IT teams that all operate globally. Because some tasks involve multiple IT teams you will work together with the other teams frequently.

Your job

  • Solving IT issues at the front office
  • Handling incoming IT support requests from all 11 TOPdesk branches
  • Working on hardware management, workplace support, and troubleshoot Windows/Macbook workstations
  • Ensuring internal customers (your TOPdesk colleagues) receive excellent IT service

Your profile

  • Completed university studies or vocational training, preferably in IT
  • Starter or medior looking for a new challenge
  • Interested in IT and tech
  • General IT knowledge
  • Experience working with Microsoft Teams
  • Familiar with managing MS Office 365
  • A strong passion for problem-solving
  • Enjoy working in a team but can also operate individually
  • Excellent German and English skills

What we offer

  • Permanent employment contract and 30 days of annual vacation
  • Pleasant working atmosphere with flat hierarchies
  • Open working atmosphere in an international environment
  • Flexible working hours within a modern working environment
  • Possibility to work from home up to 50% of the time
  • Well-founded onboarding by a buddy
  • Time for individual training opportunities to further develop your personal strengths
  • Joint employee events and team building measures
  • Employee subsidy for gym membership
  • Company health measures such as health days or fresh fruit
  • Free drinks (coffee, tea, water)
  • Gifts on special occasions, e.g. anniversary
  • Monthly tax-free payment in the form of a Mastercard
  • Possibility of time off (sabbatical)
  • Quality time together (table football, table tennis table, massage chair)
  • Corporate benefits
  • Vacation bonus

Are you interested?

Then we look forward to receiving your meaningful application, stating your salary expectations, using the following application form.

We are also interested in how you became aware of us and why TOPdesk interests you as a future employer.

Please note: After you have sent the application form, you should receive an automatic confirmation of receipt. If you do not find this confirmation in your inbox within a short time, please also check your spam folder. If the confirmation cannot be found there either, do not hesitate to contact us directly at [email protected]. We are happy to help and ensure that your application has been received properly.

If you have any questions, your contacts Michelle Dhom, Fabienne Even and Lien Hennebel are available by e-mail at [email protected] or by phone at +49 (0) 63162400-444.

* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, and sexual orientation or identity.
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