Cloud Engineer (m/f/d) (english version)

  • Fulltime
  • Experienced
  • Kaiserslautern

TOPdesk is an international software company in the field of service management with 900 employees in 11 countries and 4,000 customers worldwide. For our location in Kaiserslautern, founded in 2004, we are looking for a Cloud Engineer (m/f/d) to support our international Operations team.

Your job

You are responsible for a stable infrastructure in which we run our customer environments and enable the organization to grow continuously. However, we’re not really formal.

So how do we best explain what we do? Well, the Operations team works with cutting-edge technologies – which is pretty cool. We host over 3000 customer environments that are upgraded twice a week and require 24/7 uptime. So, we’re always challenging ourselves to see if we can get even faster or make improvements.

Your work environment

Our team consists of 6 colleagues in total and is supported by 3 SaaS support colleagues.

We are social engineers with a great love for what we do. We think it’s important to be open with each other, which also means giving each other regular feedback. In our team, we can say anything to each other, and we always listen to each other.

We work according to agile principles. You’re probably familiar with those. There is always something to do when it comes to maintenance, improvements and working smarter. So, as a team, we determine what is high priority in our backlog. During our 2-week sprints, we deliver what we’ve committed to. Retrospectives keep us on our toes and show us what improvements can be made.

We expect you to be playful with technology. Mind you: playfully, but responsibly!

Your profil

Do you have an insatiable appetite for knowledge and a technical background? Are you looking for a job where you can work in a scrum team full of enthusiastic technicians? In our Operations team, we want to make big strides in improving the way we deliver our software to our customers and the upscaling process. Having you on our team will definitely make that easier and certainly more fun!

The prerequisite for this job is a successfully completed degree in IT and at least two years of professional experience as a Cloud Engineer or a comparable job. Due to our close exchange with the other subsidiaries, we require a business fluent command of English.

In addition, you have technical understanding and relevant experience in dealing with cloud environments (IAAS, PAAS, SAAS). You are also familiar with Infrastructure as Code, such as Terraform or Puppet, as well as cloud-native technologies. You automate administrative tasks using common scripting languages (Python, Bash, Powershell) and live the DevOps philosophy.

You are unsure about one or the other point? Never mind – because it’s all about your inquisitive mind and your abstract way of thinking.

What we offer

  • Pleasant working atmosphere with flat hierarchies (DUZ culture)
  • Open working atmosphere in an international environment
  • Flexible working time model within a modern working environment
  • Possibility of mobile working
  • Well-founded induction by a buddy
  • Time for individual training opportunities to promote your personal strengths
  • Joint employee events and team building measures
  • Cross-team networking activities
  • Employee subsidy for gym membership and a visit to the bouldering hall
  • Company health measures such as health days, free massages and fresh fruits

Are you interested?

Then we look forward to receiving your meaningful application, stating your salary expectations, using the following application form, for the attention of Sabrina Schmidt.

We are also interested in how you became aware of us and why TOPdesk interests you as a future employer.

If you have any questions, please contact us by e-mail at jobs@topdesk.de or by telephone at
+49 (0) 63162400-0 at your disposal.

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