{"id":8676,"date":"2025-08-28T11:15:03","date_gmt":"2025-08-28T11:15:03","guid":{"rendered":"https:\/\/careers.topdesk.com\/de-en\/?post_type=vacancy&#038;p=8676"},"modified":"2025-11-04T12:51:10","modified_gmt":"2025-11-04T12:51:10","slug":"salesforce-administrator-m-f-d","status":"publish","type":"vacancy","link":"https:\/\/careers.topdesk.com\/de-en\/vacancies\/it\/salesforce-administrator-m-f-d\/","title":{"rendered":"Application engineer \u2013 Salesforce administrator (m\/f\/d)"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":191,"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"discipline":[27],"education":[],"employment-type":[9],"experience":[30],"location":[84],"class_list":["post-8676","vacancy","type-vacancy","status-publish","hentry","discipline-it","employment-type-full-time","experience-mid-level","location-kaiserslautern"],"acf":{"vacancy_summary":"For our location in Kaiserslautern, founded in 2004, we are looking for a Salesforce Administrator (m\/f\/d)*.","vacancy_intro_text":"As our Salesforce administrator, you\u2019ll ensure TOPdesk gets the most value out of Salesforce by enabling automation, optimizing workflows, and maintaining platform stability. You\u2019ll configure and customize Salesforce to meet evolving business needs, manage data quality, and support key processes that drive sales effectiveness and strategic goals. You\u2019ll work closely with colleagues in IT and across the business to ensure Salesforce is reliable, efficient, and easy to use.","contract_hours":"40","educational_level":[93],"discipline":[27],"employment_type":9,"location":[84],"experience":30,"salary":"","other":"","job_description":{"job_description_heading":"What are you going to do as an application engineer - Salesforce administrator?","job_description_block_text":"TOPdesk is at the beginning of our Salesforce journey, and we\u2019re excited to lay strong foundations for future growth. We\u2019re looking for someone who can help us build and shape our Salesforce environment from the ground up\r\n\r\n<div class=\"job_requirements__content \">\r\n<ul>\r\n \t<li>Automate and simplify sales processes so the team can focus on value-adding work <\/li>\r\n<li>Ensure Salesforce data is accurate and reliable for reporting and decision-making <\/li>\r\n<li>Manage the release lifecycle (testing and deployments) to keep the platform stable and compliant <\/li>\r\n<li>Support and troubleshoot integrations with tools like Clay and DocuSign <\/li>\r\n<li>Enable sales and revenue teams to use Salesforce efficiently and effectively <\/li>\r\n<li>Monitor system health, performance, and security, and take proactive action when needed <\/li>\r\n<li>Explore new Salesforce features (including AI) and recommend adoption where they improve business outcomes <\/li>\r\n<li>Share Salesforce knowledge and best practices with colleagues to raise overall expertise <\/li>\r\n<li>Broaden your scope by contributing to neighboring platforms such as HubSpot and NetSuite <\/li>\r\n<li>Collaborate with the Revenue Operations team on KPI Management and reporting within the tool, ensuring that metrics such as churn, retention rate, Annual Recurring Revenue (ARR), and other key sales performance indicators are accurately tracked and actionable.<\/li>\r\n<\/ul>\r\n<\/div>","job_description_decorative_image":""},"your_team":{"your_team_heading":"Where will you end up?","your_team_block_text":"As a Salesforce administrator you will end up in team \u2018Atlas\u2019 in the TOPdesk IT department! TOPdesk is an <a id=\"menur888\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/careers.topdesk.com\/nl-en\/stories\/on-the-job\/our-software\/\" href=\"https:\/\/careers.topdesk.com\/nl-en\/stories\/on-the-job\/our-software\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link internationally growing software and consultancy company\">internationally growing software and consultancy company<\/a> and the creator of the best service management tool in the Netherlands. With over 900 colleagues in 8 countries, we work together every day to make our customers\u2019 services better, smarter and more fun.","your_team_decorative_image":""},"job_requirements":{"job_requirements_heading":"Your profile","job_requirements_block_text":"<strong>Education &amp; Experience<\/strong>\r\n<ul>\r\n \t<li>Degree in Computer Science, Information Systems, or a related field<\/li>\r\n \t<li>3+ years of experience as a Salesforce Administrator or Developer<\/li>\r\n \t<li>Salesforce Certified Administrator (ADM-201) required or in progress; other certifications (Advanced Admin, Platform App Builder) are a plus<\/li>\r\n<\/ul>\r\n<strong>Technical Skills<\/strong>\r\n<ul>\r\n \t<li>Strong experience configuring Salesforce: custom objects, fields, page layouts, record types, Flows, approval processes, and alerts<\/li>\r\n \t<li>Skilled in data management: imports\/exports, cleansing, validation rules, and duplicate management<\/li>\r\n \t<li>Familiar with release management practices: sandbox setup, testing, deployments<\/li>\r\n \t<li>Knowledge of Salesforce security features and compliance practices (e.g., login policies, field-level security, GDPR awareness)<\/li>\r\n \t<li>Understanding of integrations: connected apps, APIs, and exposure to tools like HubSpot or NetSuite<\/li>\r\n \t<li>Familiarity with version control tools (e.g., Git) is a plus<\/li>\r\n<\/ul>\r\n<strong>Soft Skills<\/strong>\r\n<ul>\r\n \t<li>Adaptable and solution driven, with strong problem-solving skills and attention to detail<\/li>\r\n \t<li>Skilled at building collaborative relationships and aligning with business stakeholders<\/li>\r\n \t<li>Excellent communicator, able to explain technical topics to non-technical audiences<\/li>\r\n \t<li>Takes initiative to identify gaps, owns solutions, and thrives with minimal supervision<\/li>\r\n \t<li>Curious and proactive in learning new tools, trends, and best practices<\/li>\r\n<\/ul>","job_requirements_decorative_image":""},"apply_info_heading":"","apply_info_text":"","benefits_title_override":"","benefits_intro_override":"","benefits":null,"benefits_link_override":"","applying_process_title":"","applying_steps":null,"article_heading":"","article_button_text":"","article_image":"","popup_content":"","popup_footer":"","show_form":false,"applying_form":{"applying_form_":null,"applying_form_simple_content_heading":"Are you interested?","applying_form_simple_content_field":"Then we look forward to receiving your comprehensive application, including your salary expectations, using the application form below.\r\n\r\nWe are also interested in how you heard about us and why you are interested in TOPdesk as a future employer.\r\n\r\n<em>* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity.<\/em>"},"sm_unique_link":{"title":"Apply now","url":"https:\/\/jobs.smartrecruiters.com\/oneclick-ui\/company\/TOPdesk\/publication\/607e6934-157d-4b2a-af0f-2f5ee758f9c0?dcr_ci=TOPdesk","target":""},"sr_job_id":"","choose_alternative_form":"defaultform","alternative_wpform":"","hs_form_title":"","contact_r_intro":"Fabienne and Michelle are your contacts.","contact_r_email":"jobs@topdesk.de","contact_r_image":7269},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.8.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vacancies | Join the Adventure | TOPdesk Careers Germany<\/title>\n<meta name=\"description\" content=\"Meet us, apply, and help shape the future of TOPdesk. 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