Head of Partnerships & Ecosystem Growth (m/f/d)
TOPdesk is an international software company specializing in service management with 900 employees in 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we are looking for a Head of Partnerships & Ecosystem Growth (m/f/d)*.
- 40
- Senior
- University degree/Vocational qualification
- Kaiserslautern
Where will you end up?
At TOPdesk, we believe work should be easier and more enjoyable for IT teams and the people they support. For more than 25 years, we’ve helped organizations improve service delivery with our user-friendly IT Service Management (ITSM) software and a culture of collaboration and customer focus.
With €100M+ in revenue and fast-growing international operations, we are now entering the next phase of our journey: scaling our global go-to-market and building a thriving partner ecosystem that accelerates growth across Europe and beyond.
We’re looking for a Head of Partnerships & Ecosystem Growth to design, launch, and scale TOPdesk’s partner strategy. This is a rare opportunity to join at the foundation stage, shape the function from the ground up, and build a growth engine that will leave a lasting mark on our international expansion.
You will work closely with Sales, Product, R&D, Marketing, and Professional Services to create a world-class ecosystem of technology, channel, and consulting partners. Your first focus will be on the DACH region, with the ambition to expand across Europe.
Your job
- Design & Launch Partner Program
Build a structured partner framework including tiers, incentives, enablement, and governance. - Expand Market Reach
Develop reseller partnerships to accelerate new logo acquisition in SMB and mid-market segments. - Build Integrations & Alliances
Drive technology integrations and strategic alliances with ISVs to expand our ecosystem and customer value. - Deliver Revenue Impact
Generate measurable pipeline and ARR contribution through partner-sourced and influenced opportunities. - Scale Partner Success
Enable partners with training, co-selling plays, joint GTM campaigns, and clear delivery models. - Measure & Optimize
Own KPIs such as partner revenue contribution, integration launches, co-marketing reach, and partner satisfaction.
Your profile
- Experience: 10+ years in Partnerships/Alliances and B2B SaaS, with at least 5 years in a management position.
- Track Record: Proven success in building scalable partner programs that deliver measurable revenue impact.
- Market Knowledge: Background in ITSM/ESM or adjacent enterprise workflow software preferred; strong understanding of the European partner landscape (DACH expertise a plus).
- Skills: Strategic mindset with strong commercial acumen, execution focus, and excellent relationship-building skills.
- Languages: Fluent English required; German preferred.
What we offer
The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.
Vacation
30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.
Salary
Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.
Remote work
There is the possibility to work partly remotely after onboarding. As it fits in with appointments or other requirements.
Vacation
30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.
Salary
Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.
Remote work
There is the possibility to work partly remotely after onboarding. As it fits in with appointments or other requirements.
The job interview process. This is how we do it!
1 You apply
You send your CV and cover letter. Within the week, you'll hear if we're going to meet.
2 You receive an invitation
Your preparation for the interview: You don't need to know all the company figures by heart, but it is an advantage if you have read up on our company in advance so that you can ask us any questions during the interview. Dress code: There is no prescribed dress code at TOPdesk. Just come in your favorite sneakers.
3 We get to know each other
During the interview, we'll tell you more about TOPdesk and you'll tell us more about yourself. The aim? To find out whether we are a good fit. It is particularly important for us to get to know your personality, as we cultivate a corporate culture in which every person and their individual skills are valued. Just be yourself!
4 We meet again
Let’s find out if your experience and skills make you the perfect fit for the job and team.
5 Contract discussion
Are both sides enthusiastic? Then we will plan another meeting as soon as possible to conclude a contract.
6 Welcome to TOPdesk
After you have signed the contract, we will agree the date of your first working day. Your career at TOPdesk can begin! Your personal buddy will be at your side right from the start and will help you to quickly find your feet in your new working life.
Are you interested?
Then we look forward to receiving your comprehensive application, including your salary expectations, using the application form below.
We are also interested in how you heard about us and why you are interested in TOPdesk as a future employer.
* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity.
Apply now