Global Webinar & Virtual Events Manager (m/f/d)
TOPdesk is an international software company specializing in service management. With over 700 colleagues across 8 countries and more than 5,000 customers worldwide, we help organizations deliver outstanding services every day. We're looking for a Global Webinar & Virtual Events Manager (m/f/d) to build and scale our global webinar program from the ground up.
- 40
- Mid-level/ senior
- University degree/Vocational qualification
- 4250 - 5000
- Kaiserslautern
What are you going to do as Virtual Events Manager?
As our Global Webinar & Virtual Events Manager, you’ll take ownership of TOPdesk’s webinar and virtual events program. Working closely with Demand Generation, Product Marketing, Field Marketing and Commercial teams, you’ll create engaging digital experiences that generate pipeline, strengthen customer relationships and support business growth worldwide.
This is a unique opportunity to shape a global program, establish best practices and make a measurable commercial impact.
Your job
- Develop and execute TOPdesk’s global webinar and virtual events strategy.
- Plan and deliver webinars and virtual events from concept through reporting.
- Create scalable playbooks, templates and processes for global marketing teams.
- Collaborate with Demand Generation, Product Marketing, Field Marketing and Sales to align events with marketing campaigns and commercial priorities.
- Design engaging attendee experiences and ensure a consistent brand experience across all virtual events.
- Measure performance, analyse results and continuously optimise attendance, engagement and pipeline contribution.
- Partner with RevOps to ensure accurate reporting and CRM integration.
- Build an on-demand content library that supports future marketing campaigns.
Your profile
Required experience and strengths
- Experience building or managing B2B webinar or virtual events programs, ideally within a SaaS environment.
- Strong project management skills and the ability to manage multiple projects simultaneously.
- Experience working cross-functionally with Marketing and Sales teams.
- Hands-on experience with webinar platforms such as ON24 or similar.
- Data-driven mindset with the ability to analyse performance and translate insights into improvements.
- Excellent communication and stakeholder management skills.
- A proactive, hands-on mentality with the confidence to build new processes from scratch.
Nice to have
- Experience in ITSM, enterprise software or another technical B2B industry.
- Experience with Salesforce and/or HubSpot.
- Experience working with external agencies or production partners.
- Experience managing global or multi-region marketing programs.
What we offer
The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.
Vacation
30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.
Salary
Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.
Remote work
There is the possibility to work partly remotely after onboarding. As it fits in with appointments or other requirements.
Vacation
30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.
Salary
Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.
Remote work
There is the possibility to work partly remotely after onboarding. As it fits in with appointments or other requirements.
The job interview process. This is how we do it!
1 You apply
You send your CV and cover letter. Within the week, you'll hear if we're going to meet.
2 You receive an invitation
Your preparation for the interview: You don't need to know all the company figures by heart, but it is an advantage if you have read up on our company in advance so that you can ask us any questions during the interview. Dress code: There is no prescribed dress code at TOPdesk. Just come in your favorite sneakers.
3 We get to know each other
During the interview, we'll tell you more about TOPdesk and you'll tell us more about yourself. The aim? To find out whether we are a good fit. It is particularly important for us to get to know your personality, as we cultivate a corporate culture in which every person and their individual skills are valued. Just be yourself!
4 We meet again
Let’s find out if your experience and skills make you the perfect fit for the job and team.
5 Contract discussion
Are both sides enthusiastic? Then we will plan another meeting as soon as possible to conclude a contract.
6 Welcome to TOPdesk
After you have signed the contract, we will agree the date of your first working day. Your career at TOPdesk can begin! Your personal buddy will be at your side right from the start and will help you to quickly find your feet in your new working life.
Are you interested?
Then we look forward to receiving your comprehensive application, including your salary expectations, using the application form below.
We are also interested in how you heard about us and why you are interested in TOPdesk as a future employer.
* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity.
Apply now