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UX Designer (m/f/d)

TOPdesk is an international software company specializing in service management with 900 employees in 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we are looking for a UX Designer (m/f/d)*.

  • 40
  • Mid-level/ senior
  • University degree/Vocational qualification
  • Kaiserslautern
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Where will you end up?

At TOPdesk’s headquarters in Delft, Kaiserslautern or Budapest. As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.

Your job

  • Responsibility for the entire design process from initial discovery to final delivery
  • Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
  • Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
  • Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
  • Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed
  • Validation and refinement of designs through feedback gathering, usability testing, and data analysis
  • Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
  • Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
  • Contribution to raising UX maturity and improving design processes across the organization
  • Continuous monitoring of emerging trends, tools, and best practices within the UX field

Your profile

  • You have 5+ years of professional experience in UX design (medior/senior capacity).
  • You have a bachelor’s degree or vocational qualification in design, HCI, or a related field.
  • You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma.
  • You have experience working with or contributing to design systems.
  • You can validate designs through research, usability testing, and feedback.
  • You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers.
  • You are proficient in English, ensuring clear communication across teams.
  • You are passionate about accessibility, inclusivity, and solving complex design challenges.
  • You have a proactive mindset and a drive for continuous improvement.

What we offer

The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.

TOPdesk_fringe-benefits-vacation-days

Vacation

30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.

TOPdesk_fringe_benefits_extra

Salary

Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.

TOPdesk_fringe_benefits_Home-office

Remote work

There is the possibility to work partly remotely after onboarding. As it fits in with appointments or other requirements.

TOPdesk_fringe-benefits-vacation-days

Vacation

30 days' vacation a year - enough time to switch off, discover new things or simply do nothing for a change.

TOPdesk_fringe_benefits_extra

Salary

Vacation pay, special payments, monthly tax-free benefit in kind in the form of a Mastercard, corporate benefits.

TOPdesk_fringe_benefits_Home-office

Remote work

There is the possibility to work partly remotely after onboarding. As it fits in with appointments or other requirements.

The job interview process. This is how we do it!

Any questions?

Fabienne and Michelle are your contacts.

Are you interested?

Then we look forward to receiving your comprehensive application, including your salary expectations, using the application form below.

We are also interested in how you heard about us and why you are interested in TOPdesk as a future employer.

* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity.

Apply now