Inside Sales Representative

  • Full time
  • University graduate
  • University degree
  • Greater Toronto Area

TOPdesk Canada is growing!  And as we’re blossoming, we need bright-minded people to join our sales department. Do you have an interest in sales and technology? The Inside Sales position is perfect for ambitious, goal-driven individuals who wish to kickstart their sales career.

What will you do?

You are the first point of contact for potential customers as you follow up on leads that come in through various channels. For example, a potential customer can visit our website, request an online demo environment or will drop us a direct e-mail or phone call. You follow up on these requests and calls, qualify the leads and schedule an appointment for one of our BDMs if you see fit.

Some organizations follow an RFP – or tender – process when they are willing to purchase a new service management solution. You’ll be monitoring the tender portals for interesting opportunities and will be involved in creating and submitting proposals in case we decide to compete.
Eventually, when a deal is being made, you’ll make sure that everything around the purchase process runs as smoothly as possible. Next to creating a quote and/or purchasing agreement, you’ll be responsible for the admin in our CRM and financial tooling.

Onboarding & Personal growth
You work closely with your sales & marketing colleagues to expand the TOPdesk footprint within Canada. Together with the team you will discover potential opportunities and how we can make the best use of them! How you want to shape this is mostly up to you, at TOPdesk you get a lot of freedom to follow your own path in your first job as a sales rep.

No previous experience in sales? No problem. Our colleagues will teach you the tricks of the trade. You will be taught techniques that we apply and follow various training courses. We work with the Sandler method, which means your selling style is helpful and assertive, never aggressive. We think it is important to build a long-term relationship with happy customers!

Our company

At TOPdesk, we help our customers to deliver better services. How? With great software and expert knowledge. Although TOPdesk is ever-expanding on a global scale (with over 1,000 colleagues in 11 countries) our Canadian branch still has that start-up feel to it. With close to 20 of us, we are a group of engaged young professionals focussed on sustainable, profitable growth and of course; happy customers. If you are eager to learn, work hard, and thrive in a group environment, we would love to invite you into the exciting world of TOPdesk.

Are you our new Inside Sales Rep?

These are the qualities we’re looking for:

  • You have a college or university degree
  • A self-starter: great initiative, self-motivation, with the ability to work independently and in a team
  • You like to take responsibility and help people
  • You have analytical and organizational skills
  • Commercially aware and sales-minded
  • Genuine interest in technology and software
  • High level of computer literacy (including all MS applications)
  • Exceptional communication and presentation skills
  • Enthusiastic and pro-active; think quickly and solve problems efficiently and effectively
  • Reliable and positive
  • Enjoys working in an international and multicultural environment
  • Outgoing and gregarious with the ambition to learn and grow within the organization
  • Bilingualism in English and French is considered an asset

What we offer

  • 40 hours per week based at our North York location (near Fairview Mall), but flexible work from home opportunities
  • Competitive salary (not dependent on targets or commission) that grows with you
  • Time and budget for personal development
  • Volunteer work during working hours
  • 26 vacation & personal days
  • Monthly $50 wellness budget
  • Your own laptop (and other necessary equipment)
  • An exciting, supportive, international, and multicultural environment

What's next?

Want to apply? Submit your resume and a 1-page write-up on why you would be a good fit for this position, and for TOPdesk, via the form below. Suitable candidates will receive an invitation for an interview.

Apply now
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