Inside Sales

  • 30-38 hours
  • Bachelor's and/or Master's degree
  • Melbourne CBD

Are you looking for a unique opportunity in an Australian start-up with an international twist? Are you ready to hit the ground and conquer the market? Would you like to be at the start of the success of TOPdesk Australia? Become our new Inside Sales colleague!

What are you going to do?

You will be challenged to find the best answers to questions and challenges from (potential) customers together with the – still small – team of TOPdesk Australia. Our sales style is helpful and assertive, never aggressive. We see good sales skills as a combination of substantive expertise, clear communication and getting a kick out of success. Building a long-term customer relationship is central to us.
You are the first point of contact for (potential) customers and you always put the interests of the customer and TOPdesk first. You can listen well, ask the right questions and empathise with the customer’s situation. With these characteristics you quickly understand complex situations and see opportunities for growth. Don’t worry, we’ll help you get started!

Where will you be working?

You will work closely alongside our Melbourne-based Marketeers (2) and other Sales Colleague as part of the TOPdesk sales cycle. You’ll also join over 800 TOPdesk employees worldwide, all with unique and individual knowledge that you can utilise.

At TOPdesk our motto is “Helping people, enable opportuinities; lives elevated’. We believe in a unique customer experience and delivering an excellent service. Although we are making good progress all over the world, Australia is an unexplored country where we would like to get a foothold. We need the wisdom and enthusiasm of local professionals. We need you!

But … What is TOPdesk?

TOPdesk is a software and consultancy company from the Netherlands. We make software for “service management” and implement that software as well. Every company you can think of, has support departments that deal with questions from within the organization or from their external customers. These questions can easily be registered and solved with TOPdesk.

The companies that are looking for a tool like TOPdesk are endless. Municipalities, Universities or even Managed Service Providers: do you have employees or customers that you want to support? Then you probably need a system that registers your processes. From (major) incidents to SLAs, from keeping track of your assets to making changes… TOPdesk can make life easier and standardised! For a short introduction of TOPdesk, check this video.

Are you our new Inside Sales colleague?

  • Up to 3 years work experience
  • Genuine interest in technology and software
  • Exceptional communication skills
  • Target/objective orientated, ability to set and work towards your own KPI’s
  • Enthusiastic and pro-active; think quickly and solve problems efficiently and effectively
  • Enjoy working in an international and multicultural environment

What we offer

  • Competitive salary + 10% super
  • 26 days of holiday per year
  • The opportunity to work at a start up branch of an international company
  • Workplace flexibility: a hybrid of home/office working to suit all employee needs
  • A career path with opportunities for growth/promotion
  • A supportive, exciting, international and multi-cultural working environment
  • Great company benefits including numerous team outing

Want to apply?

Are you enthusiastic? Want to apply? Send your application and a 1-page write-up on why you would be a good fit for this position, and with TOPdesk. Deadline for submissions is the 1st of August 2021. Suitable candidates will receive an invitation for an interview. Please send your application through [email protected] or make use of below form and we will get in contact with you soon.

TOPdesk welcomes and encourages applications from individuals committed to diversity, equity and inclusion. We value expanding our capacity for diversity whether in gender, cultural or ethnic origin and background, or a disability.

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